Are You Interested in Saving Money on your Auto Insurance?
Mercer Consumer is pleased to present an exciting member benefit that could help save you money on auto and home insurance. After a thorough review of several leading companies, and with the help of leading experts, we have teamed up with Liberty Mutual--a Fortune 500 company. This alliance allows members to take advantage of group buying power.
Liberty Mutual Benefits and Services -
Convenience and added value are part of every policy. Liberty Mutual will simplify your life with the following benefits and services:
After-hours Policy Services
When you need policy information, answers to billing questions or assistance with policy changes after normal business hours, our Customer Response Center will help you. Call 800-524-9400 7AM to 11PM, Monday through Friday, and 7AM to 7PM on Saturdays, Eastern Time.
24-hour Claims Assistance
When you need to report a claim, you can call or click 24 hours a day, seven days a week. Call 800-2CLAIMS (800-225-2467). Hearing impaired customers who use a TDD/TTY device can contact 800-243-9801.
Convenient Payment Options
Have your premiums deducted automatically from your checking account through our Freedom Pay Plan. With this plan, you'll never have to worry about missing your due date, writing checks, having enough stamps or envelopes - and your premium is always paid on time. If you prefer to receive a paper bill at home, you can pay on-line with e-billing, or you can mail your payment through the mail.
Towing and Labor*
Towing and labor coverage makes life a little easier when you need it. You can use our Sign and Drive feature which allows you to sign for towing charges (up to your coverage limit) and drive away.
*If you have opted for this coverage, you will be covered up to your policy limit.
Emergency Roadside Assistance*
With every policy, we provide emergency roadside assistance - 365 days a year, 24 hours a day, have peace of mind that you will get the help you need- whenever and wherever you may be in the United States and Canada. Call 800-426-9898.
*If you have not selected towing and labor coverage you will be responsible for the cost of the service.
Convenient Car Rental Service
Convenient car rental service is arranged by Liberty Mutual through a partnership with Enterprise Rent-A-Car to provide you with a rental where and when you need it.
We can usually appraise your car within 24 hours. For your convenience, you can have your car appraised and repaired at one of our 1,200 Total Liberty Care (TLC) facilities.
*Due to state regulations TLC facilities are not available in Massachusetts.
Car Windshield Repair Referrals
If your windshield or other safety glass is damaged, fixing it is simple. We'll arrange your glass service and guarantee a quality repair or replacement. The glass company will bill us directly, helping to keep this a hassle free event for you.
New Car Replacement Program*
We will replace your new vehicle with no depreciation charged if it is declared a total loss. This program is available to you if your car is less than one year old, has less than 15,000 miles, and was not previously owned.
*This service is not available in all states.
Auto Insurance Discounts
Liberty Mutual has designed their insurance products and services to provide you with the full protection you need should you suffer a loss and file a claim. But they are also designed to offer you the very best value for your insurance dollar.
In addition to the group discount you may receive as a City Bar member, you may also qualify for a variety of premium discounts. Whether you have an auto, home, or other personal insurance policy with us, our goal is the same - to provide you with the best insurance coverages and services at the best price.
Your discounts are based on your state of residence and other underwriting factors.
Discounts and credits are available where state laws and regulations allow, and may vary by state. Certain discounts apply to specific coverages only. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify.
About the Insurance Company
Liberty Mutual Group is a diversified worldwide insurance service organization with a common mission of "helping people live safer, more secure lives." Founded in Boston in 1912, the company is one of the largest multi-line insurers in the property/casualty field.
Liberty Mutual ranks 129th on the Fortune 500 list of largest U.S. corporations. The company has received financial strength ratings of "Excellent" (A) from the A.M. Best Company, "Good" (A2) from Moody's Investors Service and "Strong" (A) from Standard & Poor's. With $14.5 billion in consolidated revenues, and more than $65 billion in consolidated assets, Liberty Mutual Group has the financial strength to provide a wide array of products and services.